Privacy Policy
Overview
Viral Vault ("we", "us", "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, make a purchase, or interact with us.
We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
What Information We Collect
We may collect the following information:
-
Name
-
Email address
-
Phone number
-
Billing and delivery address
-
Order and payment details
-
Workshop bookings
-
Messages or enquiries sent to us
-
Website usage data (via cookies and analytics)
​​
How We Use Your Information
We use your information to:
-
Process orders and payments
-
Deliver products and services
-
Manage workshop bookings
-
Communicate with you about your order or enquiry
-
Improve our website and services
-
Meet legal and accounting obligations
We only collect data that is necessary and relevant.
Payments
​
Payments made through our website are processed securely by third-party payment providers (such as Wix Payments, Stripe, PayPal, or TikTok Shop).
We do not store your full payment details.
Sharing Your Data
We may share your data with trusted third parties only where necessary, including:
-
Payment processors
-
Delivery companies
-
Website and booking platforms (Wix, Eventbrite, TikTok)
We never sell your personal data.
Cookies
Our website uses cookies to:
-
Improve site performance
-
Analyse website traffic
-
Enhance user experience
You can manage or disable cookies through your browser settings.
How We Store & Protect Data
Your data is stored securely using industry-standard security measures.
We only keep personal data for as long as necessary for legal or business purposes.
Your Rights
Under UK GDPR, you have the right to:
-
Access your personal data
-
Request corrections
-
Request deletion of your data
-
Object to or restrict processing
-
Withdraw consent at any time
To exercise your rights, contact us using the details below.
​
Children's Privacy
Our website and products are designed for parents and guardians.
We do not knowingly collect personal data from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: